Phone Warranty

benparker · 30 Sep 2020 at 10:33

When was the last time you needed phone warranty? I noticed some people don't buy imports due to no warranty.

The last time I needed it was when I had the Galaxy S2. I buy a fair share of imported phones and never needed it. So far I've had: Galaxy S10e, K20 Pro, Rog Phone 2, OnePlus 7T and S20.

Squink · 30 Sep 2020 at 10:47

I've had a battery fail (out of warranty) on an iPhone 6s Plus and that's the only time I've had a problem with any device. I've been using mobile phones since they came with Snake installed.

xb8browney · 30 Sep 2020 at 10:51

My note 10 developed a fault during lockdown with the charge point, man came out in a van and fixed it at home.

I'd 100% not buy a grey import on a Samsung.

sandys · 30 Sep 2020 at 14:21

xb8browney said:
My note 10 developed a fault during lockdown with the charge point, man came out in a van and fixed it at home.

I'd 100% not buy a grey import on a Samsung.

Same problem here, fixed same way. Also had screens replaces on Sony and LG, so will always want warranty as I seem to have been unlucky and used it most years over the past decade between me and family.

You guys that haven't had problems can thank me as I have probably taken more than the average level of broken gear so you don't have to

I wouldn't buy imports due to warranty and the fact that they often don't support full bands, that and the fact that they aren't even that cheap for what you loose over official.

stoofa · 30 Sep 2020 at 14:44

Can honestly say no, I've not had a failure on a mobile. Last few have all been Samsung devices and they have worked just as well when I've been selling them as they did when I first got them.
However, that still wouldn't make me go and buy a grey import - eventually I'm going to end up with a device that has problems.

Grimley · 30 Sep 2020 at 15:17

Touch wood, out of all the phones I've owned over the last 25 years of mobile phone ownership I've had just the one failure, a Sony Z3 & the the fault was that the top of the touch screen had packed up. It was almost 3 years old anyway so I thought time for a new phone.

lmfy2k · 30 Sep 2020 at 17:47

For imports and out of warranty phones I use bank mobile phone insurance.

I've never had to use an in-warranty repair though.

benparker · 30 Sep 2020 at 19:11

stoofa said:
eventually I'm going to end up with a device that has problems.

How so?

stoofa · 1 Oct 2020 at 12:19

benparker said:
How so?

Laws of average - it seems highly unlikely I'll live the rest of my days without having a phone that develops a fault that would be covered by manufacturers warranty (but wouldn't be on a grey import).

OldKitMan · 1 Oct 2020 at 13:48

my sons Samsung Galaxy S8 had screen burn within the 2 year warranty period and we took it into the Samsung shop and they replaced the screen and fitted a new battery (FOC) as well no questions asked.

benparker · 1 Oct 2020 at 20:47

OldKitMan said:
my sons Samsung Galaxy S8 had screen burn within the 2 year warranty period and we took it into the Samsung shop and they replaced the screen and fitted a new battery (FOC) as well no questions asked.

What's foc?

Squink · 1 Oct 2020 at 20:58

Free Of Charge

Deleted member 77746 · 1 Oct 2020 at 21:00

Never. If it broke I tried to fix it, if I couldn’t fix it I would buy a new one.

Never broken a phone, never lost a phone or had one stolen.

benparker · 1 Oct 2020 at 21:32

Bouton Aide said:
Never. If it broke I tried to fix it, if I couldn’t fix it I would buy a new one.

Never broken a phone, never lost a phone or had one stolen.

Do you import phones?